Meeting → CRM
Score: Red
Evidence: Decisions and blockers were captured in summaries but not normalized into required CRM fields.
Fix wedge: Require pain, blocker, next step, and owner after every call.
Sample Teardown
This sample uses a composite founder-led B2B SaaS workflow to show how the teardown isolates handoff leaks between outbound, meetings, CRM notes, and follow-up.
Back to the serviceScore: Red
Evidence: Decisions and blockers were captured in summaries but not normalized into required CRM fields.
Fix wedge: Require pain, blocker, next step, and owner after every call.
Score: Red
Evidence: Action items depended on someone manually translating notes into tasks later.
Fix wedge: Turn every meeting summary into a named task bundle with owner and due date.
Score: Yellow
Evidence: Operator context was passed through Slack and docs fragments instead of one implementation brief.
Fix wedge: Attach a short implementation handoff template to each qualified deal.
The main failure was not prospecting volume. It was the loss of ownership after the call.
The sample keeps the current outbound platform, trials structured post-call capture, and delays any new outbound vendor swap.
Standardize post-call fields, create visible task bundles, and review stalled next steps older than 5 business days.
Send the current stack, where deals stall most often, and one short Loom or screenshots. We’ll start from the handoff leak first.